TCPA FAQs

I Keep Getting Automated Collection Calls On My Cell Phone For A Debt That Is Not Mine. What Should I Do?

A:

We live in a world where technology is making so many aspects of our lives easier, but unfortunately, it's also making some aspects harder-or at least more frustrating.

One way it is negatively impacting our lives is through the use of automated dialers or robo-callers. The Telephone Consumer Protection Act (TCPA) does not allow telemarketers or collection agencies to call your cell phone using pre-recorded voice messages or an automatic dialing system without your consent. This means that even if the debt was yours, the debt collectors would still be violating the TCPA.

When you receive these phone calls, you need to tell the company that they have the wrong person and that they must stop calling you. Document every single time that they call you and what happens when they do. Every time they harass or annoy you with their calls, they are also violating the Fair Debt Collection Practices Act(FDCPA). Those TCPA and FDCPA violations are not taken lightly: the company could be fined between $500 and $1,500 per call, depending on whether the violation was intentional or not.

Companies cannot contact you in this manner, especially if it is in regards to a debt that is not even yours. If you are receiving calls from automated voice dialers or pre-recorded messages, you do not need to put up with the harassment. Call 800-654-9517 to connect with the experienced California TCPA attorneys at the Law Office of Paul Mankin in Beverly Hills for a free, no-obligation consultation.