Central Financial Control
Central Financial Control provides debt collection services to the medical and healthcare industry. The company is based in Anaheim, California.
The Consumer Financial Protection Board (CFPB) is a government agency charged with protecting consumers from unfair, deceptive or abusive debt collection practices. In 2015, the CFPB took an enforcement action against Central Financial Control because it engaged in certain unlawful debt collection practices. The CFPB found that the company mistreated consumers and prevented consumers from exercising critical debt collection rights. Specifically, the CFPB found that Central Financial Control failed to send debt validation notices to over 10,000 consumers, while still continuing to collect over $2 million in debt from these same consumers. The CFPB highlighted the importance of debt validation notices because these notices allow consumers to determine whether the debt is valid and whether the amount demanded is correct.
The Fair Debt Collection Practices Act (FDCPA) expressly allows consumers to request a creditor or debt collector to send proof of the debt. Within five (5) days after its initial communication, the creditor or debt collector must send a notice, referred to as the G-Notice. A consumer then has thirty (30) days to dispute a debt and to request proof of the debt. Failure to respond to the request for proof of a debt is a direct violation of the law.
Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these, deceptive, or abusive debt collection practices, it is time to hold Central Financial Control accountable. Please contact our office for a free, no obligation consultation at 1-800-219-3577.