DCM Services, LLC is a collection agency located in Minneapolis, Minnesota. The collection agency has been in business since 2006 and also operates under the Balogh Becker Ltd. It collects on the debts of those who are deceased. The collection agency is accredited by the Better Business Bureau (BBB) and has an A+ rating with bureau; however ratings are not based on the lack of complaints against a company, but on the company's timely response to complaints that are filed.
7601 Penn Ave S A600
Minneapolis, MN 55423-3645
Phone: (612) 243-8620
The BBB reports 22 complaints against DCM Services, LLC in the last three years. A large majority of the complaints allege that the company attempted to collect debts of deceased loved ones from them, after being informed that there was no money in the estate to pay the debt. One consumer's complaint with the Consumer Financial Protection Bureau, a federal agency charged with protecting consumers from unfair practices of financial companies, just as debt collections agencies, alleges that DCM Services, LLC began putting his name on collection letters instead of his deceased son's, who the debt belonged to, in order to make him believe that he was legally responsible for paying the bill. The Fair Debt Collection Practices Act (FDCPA) prohibits a debt collector from misrepresenting the legal status of a debt, which includes falsely implying that someone else is legally responsible for the debt of a person who has passed away.
In 2017 a proposed class action lawsuit was filed against DCM Services, LLC in the Eastern District of Wisconsin by a consumer who was harassed by the debt collection agency to pay a debt belonging to her deceased husband. A letter she received from the agency said, “We are contacting you about the debt for services provided to your spouse because it is our understanding that you may have liability for these medical expenses.” In her complaint, the consumer alleges that DCM Services, LLC sent debt collection letters such as this to consumers who had recently lost a loved one in order to capitalize on the death by collecting a debt that the decedent's family members may not be legally responsible for paying. The case was settled and dismissed in December of 2017.
Two complaints, similar to the ones filed with the BBB and in the District Court of Wisconsin, were filed with the Consumer Financial Protection Bureau (CFPB), a federal agency created to help ensure that financial services companies, such as debt collection agencies, do not abuse consumers.
If you feel as if you are being abused or harassed by DCM Services, LLC, it is time they are held accountable for their actions. Please call our office at 1-800-219-3577, for a free, no obligation consultation.