Federal Adjustment Bureau Inc. is a tenant screening and collection agency located in Columbus, Ohio. The collection agency has been in business since 1943 and also operates under the name FABCO.
4640 Executive Dr
Columbus, OH 43220-3602
Phone: (614) 538-5600
The BBB reports 23 complaints against Federal Adjustment Bureau, Inc. (FABCO) in the last three years. Four consumers chose to post reviews of the debt collection agency, instead of filing complaints. These reviews contain information consistent with the complaints against the company. Most of the available complaints allege that the debt collection agency attempted to collect on a debt it could not verify, was already paid, or was past the statute of limitations for collections. Many of the consumers also stated in their complaints that customer service representatives were rude, difficult to deal with, refusing to provide them with requested information, and that they even hung up on them in the middle of the call. Failing to provide consumers with enough information to verify a debt is a violation of the law, and a debt collection agency is required to tell a consumer the name and address of the original creditor as well as the amount of the debt. If they do not do this during the initial contact, they must provide the information in writing within five days if the debt is still not paid.
49 complaints have been filed against Federal Adjustment Bureau, Inc. with the Consumer Financial Protection Bureau (CFPB) since 2015. The CFPB is a federal agency created to help ensure that banks, lenders, and other financial companies, such as collection agencies, treat consumers fairly. These complaints allege various violations of the Fair Debt Collection Practices Act (FDCPA), such as:
- Failure to verify a debt
- Using obscene, profane, or abusive language
- Failing to mail proper notices to consumers
- Calling before 8:00 a.m. or after 9:00 p.m.
- Contacting consumers after being asked in writing not to
- Attempting to collect on a debt that was discharged in bankruptcy
- Reporting false information to credit reporting agencies
Some of the complaints that say the credit collection agency reported false information on their credit report allege that the information actually belonged to someone else and the agency refused to remove it even after being provided with proof that it was not their debt. One consumer states in his complaint that he was unable to get a job for quite some time due to this false information on his credit report and was forced to sell family heirlooms in order to keep his bills current while attempting to repair the damage.
If Federal Adjustment Bureau, Inc. is harassing or abusing you, it is time they are held accountable for their actions. Please call our office at 1-800-219-3577, for a free, no obligation case review.