Grant & Weber is a debt collection agency located in Calabasas, California. It has been in business since 1977 and provides debt collection services for healthcare providers across the country.
Contact Information:
26610 Agoura Rd STE 210
Calabasas, CA 91302-3825
Phone: (818) 871-7700
The Better Business Bureau (BBB) and Consumer Financial Protection Bureau (CFPB) report over 160 complaints filed by consumers against Grant & Weber since 2015. Complaints on the two websites allege that the collection agency:
- Used abusive language when attempting to collect on a debt
- Refused to provide consumers with debt validation information
- Used profane or obscene language
- Attempted to collect the wrong amount on a debt
- Reported false information to the credit reporting agencies
- Attempted to collect fees or charges not authorized by the original contract
- Falsely implied they were an attorney or calling on behalf of an attorney
- Threatened consumers with actions they could not legally take or did not intend to take
- Contacted consumers after being told to stop contacting them
These collection practices violate the federal Fair Debt Collection Practices Act (FDCPA). Other practices specifically prohibited by the Act include:
- Calling a consumer before 8:00 a.m. or after 9:00 p.m.
- Falsely implying that a consumer can be arrested for not paying a bill
- Advertising a debt for sale in order to coerce payment from the debtor
- Threatening to take action that is not legal or intended
- Using or threatening to use violence to collect on a debt
- Falsely indicating that they are law enforcement official or affiliated with a government agency
Many of the consumers who filed online complaints allege that the medical bill Grant & Weber are attempting to collect on should have been paid by their health insurance company. If you are being harassed about a medical bill your insurance company should have paid, see our blog post, I am Being Harassed by a Debt Collector and My Insurance Should Have Paid for more information about why this happens and what you can do to stop the collection attempts.