Ideal Collection Services, Inc. is a debt collection agency located in Tampa, Florida. It has been in business since 1992 and also uses the name Ideal Recovery Services, Inc. The company collects nationwide for all types of companies.
5223 Ehrlich Rd Ste A
Tampa, FL 33624-2053
Phone: (813) 920-0141
Ideal Collection Services, Inc.'s website states that it follows all state and federal law when attempting to collect on a debt. The 100 plus complaints filed against it with the Better Business Bureau (BBB) and Consumer Financial Protection Bureau (CFPB) since 2015 seem to indicate that this might not be completely accurate. Complaints allege that the collection agency:
- Reported false credit information to the credit reporting agencies
- Failed to provide debt verification
- Used abusive language when attempting to collect on a debt
- Called a consumer after 9:00 p.m.
- Failed to send proper notices to consumers
- Falsely implied that a consumer was committing a crime by not paying a bill
These may be violations of the Fair Debt Collection Practices Act (FDCPA), a federal law enacted to help protect consumers from unfair, abusive, and deceptive practices used by debt collectors. The Act provides consumers with a cause of action against violating debt collectors wherein they can stop the collection attempts, settle the account, or even collect money from the debt collector.
A large number of the complaints concern residential leases and utility bills that the consumer was unaware that they owed until the collection agency began reporting a delinquent account to the credit reporting agencies. Another theme in these complaints concerns consumers who were the victim of identity theft and Ideal Collection Services, Inc.'s procedure for resolving these issues. The company apparently requests police reports that do not exist within the police department, multiple forms of identification, prior year tax returns, social security card copies, and utility bills, or a fee from the identity theft victim in order to remove false information from their credit report or stop collection attempts. Many consumers are unable to provide or obtain all of the requested information or do not feel comfortable providing it and so the collection attempts continue and the false negative information remains on their credit report.
If Ideal Collection Services, Inc. is using unfair, abusive, or deceptive practices in order to collect a debt from you, please contact our office for a free, no obligation consultation at 1-800-219-3577.