Midland Credit Management Inc.
Midland Credit Management Inc. (Midland Credit) is a third-party debt collector that was founded in 1953 and is based in San Diego, California. On its website, Midland Credit claims to have helped over 7 million consumers gain control over their debt.
The number of complaints to the Better Business Bureau would indicate a different story. Within the last three (3) years, the Better Business Bureau has received 314 complaints against Midland Credit. The most common complaint is that Midland Credit refuses to validate or provide proof of a debt when requested.
Additionally, the Consumer Financial Protection Bureau (CFPB) took action against Midland Credit and its parent company, Encore Capital Group, Inc. for collecting debts that were potentially inaccurate, lacking documentation, or unenforceable. The CFPB is a Government agency tasked with protecting consumers from unfair, deceptive or abusive debt collection practices. The CFPB found that Midland Credit and its parent company engaged in unlawful practices such as calling consumers repeatedly, offering to settle time-barred debts, and falsely telling consumers that it was their responsibility to disprove any disputed debt. Midland's parent company, Encore Capital Group, was required to pay $42 million in consumer refunds and to cease collecting on approximately $125 million of debt.
Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these, deceptive, or abusive debt collection practices, it is time to hold Midland Credit accountable. Please contact our office for a free, no obligation consultation at 1-800-219-3577.