Northland Group Inc. is a debt collection agency located in Edina, Minnesota. The agency has been in business since 1982 and collects on many types of consumer debt including medical, credit card, student loan and other debt.
7831 Glenroy Rd #350
Edina, MN 55430
While the Better Business Bureau (BBB) reports no complaints against Northland Group, Inc., the Consumer Financial Protection Bureau (CFPB) has received 110 complaints against the collection agency over the last four years. These complaints allege that the company has violated the Fair Debt Collection Practices Act (FDCPA) in numerous ways, including:
- Calling a number repeatedly, after being told the person they were looking for did not live there or own the phone number
- Telling consumers they would be arrested if they did not pay a debt.
- Attempting to collect the wrong amount
- Failing to inform consumers they are a debt collection agency, attempting to collect a debt
- Contacting debtors after being asked in writing not to
- Attempting to collect on debts discharged in bankruptcy
- Speaking to third parties about a debt
Many of the complaints were filed because Northland Group, Inc. either continued calling a telephone number after being told repeatedly that they have the wrong number or because they refused to provide the consumer with any information about the original debt unless the consumer first gave them personal information such as their social security number. And in this day and age, it is certainly not wise, nor required by any law, that a person give their social security number to a voice on the other end of the telephone line.
The FDCPA requires a debt collector to provide a consumer with certain written information within five days of the initial contact if the debt has not yet been paid and the information was not provided during the initial contact. This includes the amount of the debt, the name of the creditor to whom the debt is owed, and notice that the consumer has thirty days to dispute the debt before it is assumed to be valid. If the consumer disputes the debt within the thirty days, the debt collector must then mail the consumer the name and address of the original creditor and a copy of any judgment that may exist. A consumer is not required to provide the debt collector with their social security number before this provision of the Act applies. The FDCPA and Rosenthal Fair Debt Collection Practice Act (RFDCPA) also specifically prohibit a creditor or debt collector from annoying, abusing, or harassing a person by repeatedly calling their telephone number.
If Northland Group is annoying, abusing, or harassing you it is time they are held accountable for their actions. For a free, no obligation consultation, please call our office at 1-800-219-3577.