The Best Service Company
The Best Service Company (TBSC) is a family-owned debt collection agency located in Culver City, California. It provides services for national, regional, and local banks and credit unions.
Numerous consumer complaints have been filed against TBSC. The Better Business Bureau warns consumers of unlawful debt collection practices by TBSC. After receiving similar complaints against TBSC, the Better Business Bureau contacted the company in November of 2018 to receive clarification on its business practices. The company never provided a response. Consequently, the Better Business Bureau gives TBSC a rating of “F.” Furthermore, TBSC is not accredited by the Better Business Bureau. To be accredited by the Better Business Bureau a company must demonstrate trust, honesty, transparency, responsiveness, and integrity.
In addition to the Better Business Bureau, the Consumer Financial Protection Bureau (CFPB) has also received complaints from consumers regarding TBSC’s unlawful debt collection practices. The CFPB is a government agency charged with protecting consumers from unfair, deceptive or abusive debt collection practices. Consumers most commonly complain that TBSC engages in the following unlawful debt collection practices:
- Attempting to collect a debt that is not owed by the consumer;
- Attempting to collect an old debt;
- Making false statements;
- Improperly discussing the consumer’s debt with a third party;
- Continuing to contact consumers after being asked to cease communication; Using profane, obscene and/or abusive language;
- Threatening to take legal action if payment is not made; and
- Refusing to validate or provide proof of a debt.
One consumer reported that TBSC continuously attempted to collect a debt that was beyond the statute of limitations. The Fair Debt Collection Practices Act (FDCPA) prevents creditors and debt collectors from filing lawsuits against old debt. Debt collectors only have a certain number of years to file a lawsuit to collect on a debt. This is referred to as the statute of limitations. In California, there is a four (4) year statue of limitation for filing a lawsuit to collect a debt. Debts that are beyond the statute of limitations are considered “time-barred.”
Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these, deceptive, or abusive debt collection practices, it is time to hold TBSC accountable. Please contact our office for a free, no obligation consultation at 1-800-219-3577.