Ace Recovery, Inc. (aka Ace Billing Group, Inc., aka Ace Billing Inc., aka Ace Recovery Services)
Ace Recovery, Inc. opened its doors on April 1, 1992, but its founding was no April fool's joke—in fact, the business has been active for 27 years and going. Located in Painesville, Ohio, Ace Recovery manages workers' comp-industrial claims and secondary-to-Medicare claims, offing: end-to-end claim management, claim status management, account receivables management, secondary insurance billing, incoming patient calls, old account receivables recovery, claim denial review, appeal of all denied or low paid claims, and more. Like many debt collectors, Ace has operated under different entity names and may still operate under different names for different purposes, including but not limited to Ace Billing Group, Inc., Ace Billing Inc., and Ace Recovery Services.
450 Blackbrook Road
Painesville, OH 44077
(440) 856-7000 (phone)
(800) 959-5223 (toll free)
(440) 856-2577 (fax)
A Better Business Bureau (BBB) file was opened for Ace Recovery, Inc. on September 10, 1992 but does not report any consumer complaints. The collector is not BBB accredited and has no BBB rating. A BBB file for one of Ace's alias companies, Ace Billing Inc., was opened in March 2019. This file reflects a business start date of June 12, 2013 but uses the same address, website, and phone numbers as those used by Ace Recovery, Inc. Unlike Ace Recovery, Inc., however, Ace Billing Inc. has earned an “F” rating from the BBB and has some poor consumer reviews.
Negative consumer reviews primarily include complaints about calls from false numbers and leaving threatening messages, as well as repeated calls from the collector even after they've been notified the person they are trying to reach is not reachable at that number. Several additional phone numbers associated with Ace Recovery's lawful, as well as potential unlawful, collection efforts include:
Ace Recovery is not a scam—it is a legitimate debt collector, but that does not mean they do not use immoral or unlawful collection tactics. If you have received harassing calls from phone numbers associated with Ace Recovery or from Ace employees using false numbers, your rights might be violated. Likewise, if Ace Recovery continues to call you after you have made a formal request for them to cease calling and/or have notified them that they debt attempting to be collected either belongs to someone else or otherwise is not owed by you, you may have a claim against Ace Recovery for debt collector harassment.
To learn more about the laws governing debt collection and debt collectors in Ohio, see Ohio Attorney General's Office debt collection FAQ. To file a complaint against Ace Recovery, you can go through a business reputation firm like the Better Business Bureau (see BBB complaints) or go directly the the State. Complaints against Ohio-based debt collectors may be filed with the Ohio Attorney General's Office at www.OhioAttorneyGeneral.gov/Individuals-and-Families/Consumers/File-A-Complaint or by calling (800) 282-0515.
If you believe you have a claim for collector harassment or are a victim of another violation of state or federal debtor's rights, you should speak with a collection agency harassment attorney immediately. Contact us today at 1-800-219-3577 to discuss your matter and see how we can help at no cost to you.