With multiple debt collection agencies in the world, it is not unheard of to run into one that is less than stellar. These companies that deal with collecting on debts have a running history of being brutal, aggressive, and seemingly unchecked by law. Debt collector harassment and phone calls can be excessive, and calls from collectors to you about a debt that you do not even owe can happen as well.
So how can you tell if they are speaking the truth? That is a difficult question to answer. However, simple research can help you out. We understand that you may not have the time or energy to spend into researching a company, so we have done it for you. If you have been contacted by a debt collection agency known as Agency of Credit Control Inc, here is what you need to know about them.
What is Agency of Credit Control Inc?
Agency of Credit Control Inc. is listed as a collections agency on the Better Business Bureau. They have been around for quite some time, since 1956, and have had their file open on the BBB since 1973. They have an overall A+ Rating with the BBB. However, this does not take into account customer reviews. They operate in both Colorado and Montana, with the Colorado office being the accredited business.
Is Agency of Credit Control Inc a legit Debt Collection Agency?
Agency of Credit Control Inc. is a legitimate collections agency. Their agency has been serving for 63 years so far, and have been accredited through the BBB since 2011. They hold a 4.90 star rating of 5 stars on the BBB as well, with multiple 5 star reviews. They have 3 locations that are listed on the BBB website, with one in Colorado, and two in Montana.
Agency of Credit Control Inc Contact Information
Address: 2014 S Pontiac Way Denver, Colorado 80224-2412
Other Address: 27 W Broadway St Butte, MT 59701
Other Address: 27 N 27th St Ste 18D Billings, MT 59101
Phone Number: 1-303-757-5147
Fax Number: 1-303-757-4508
Does Agency of Credit Control Inc have Complaints against them?
Agency of Credit Control Inc do have a few complaints against them. Recently in their reviews, a 2019 complaint from February states that they were contacted by the debt collection agency through a robocall.
They also have 8 filed complaints against them on the BBB website database. Of those 8, 1 complaint was closed within 2019. All 8 were due to billing and collections through Agency of Credit Control Inc.
The Consumer Financial Protection Bureau Consumer Complaint Database currently lists that they have 35 complaints on file for the Agency of Credit Control Inc.
What kind of Complaints have been made?
There have been multiple complaints made, but a large percentage of the complaints have been targeted at billing and collections. The BBB complaints filed all complain of issues with debt collection misinformation. This includes attempts on collecting on already paid debts, as well as debt collector harassment through wrong number dials. There have also been complaints of non-verification for the debts.
The complaints through the CFPB state that there have been threats lodged against the victims if they did not pay. One such complaint states that they were threatened with their personal information being leaked and shared to others.
Are the Practices of Agency of Credit Control Inc Legal?
These practices are very illegal and improper of a debt collection agency. Under the FDCPA, practices such as usage of threatening language, persistent and excessive phone calls/robocalls, and improper usage of personal information or manipulation of information are all considered to be illegal. The FDCPA specifically gives you protections against such harassment and injustice.
How can I protect myself and fight back against Agency of Credit Control Inc?
There are a number of ways that you can protect yourself against such horrible harassment. The first step is to always get verification on the debt in question. If you do not recognize the debt, make sure to ask for some form of verification and authorization. This can come in the form of proper letters given, as well as over the phone information. If Agency of Credit Control Inc. is unable to provide this information, then you will have a chance to dispute the debt.
Another way you can protect yourself is to hire yourself an experienced and knowledgeable debt collection harassment lawyer or attorney. We here at Law Office of Paul Mankin, APC have a strong set of collection harassment attorneys that are able to not only help you stop the debt collector harassment, but also report the harassment to the proper authorities. They can help you build a solid case against the harassment as well, and ensure that you are properly compensated for the emotional and possible physical damage that you have sustained.
If you or someone you love has been a target of harassment, debt collector wrong number and robo calls, or have been threatened with legal abuse, then contact at 1-800-219-3577. Let us help you against the harassment of debt collectors.