Westside Recovery Services, LLC

Westside Recovery Services, LLC (Westside) provides debt collection services, including collecting bounced checks and insurance claims. It specializes in medical, commercial, and insurance sectors in California. Westside was founded in 1999 and is based in Los Angeles, California.

The Consumer Financial Protection Board (CFPB) is a government agency charged with protecting consumers from unfair, deceptive or abusive debt collection practices. The CFPB has received complaints regarding Westside’s unlawful debt collection practices, which include attempting to a collect a debt that is not owed by the consumer and refusing to validate or provide proof of a debt.

After being contacted by Westside to collect a debt, a consumer sent multiple letters via regular and certified mail to Westside requesting that the company provide proof of the debt. Westside refused to accept the certified letters and refused to validate the debt.  

Fair Debt Collection Practices Act (FDCPA) expressly allows consumers to request a creditor or debt collector to send proof of the debt. Within five (5) days after its initial communication, the creditor or debt collector must send a notice, referred to as the G-Notice. A consumer then has thirty (30) days to dispute a debt and to request proof of the debt. Failure to respond to the request for proof of a debt is a direct violation of the law. Since Westside blatantly violated the law, the consumer filed a complaint with the CFPB and the matter was resolved to the satisfaction of the consumer.

Creditors and debt collectors should be held accountable for these unethical and unlawful practices. If you are being harassed or subjected to any of these, deceptive, or abusive debt collection practices, it is time to hold Westside accountable. Please contact our office for a free, no obligation consultation at 1-800-219-3577.