General Business Recoveries Inc. is a debt collection agency located in Tucson, Arizona. It has been in business since 1981 and collects for healthcare providers, landlords and rental management companies, and other consumer creditors.
2033 E Speedway Blvd Ste 103
Tucson, AZ 85719
Phone: (520) 622-4441
The Better Business Bureau (BBB) reports 6 complaints filed against General Business Recoveries, Inc. in the last three years. The complaints all indicate that the collection agency is attempting to collect on a bill that should have been paid by a health insurance company. It does not appear as if the agency explained to any of these complainants that it was unable to contact their insurance company due to privacy laws and that they would have to work out insurance payments themselves with their insurance company and healthcare provider or that it ever notified the healthcare provider that the patient was claiming the bill should have been paid by their insurance company. While this practice does not violate any law, it makes resolving billing and payment issues between the consumer and healthcare provider more difficult and is unprofessional at the very least. It could make one wonder if General Business Recoveries, Inc. simply wants to collect from the consumer before he or she is able to get their insurance to pay in order to ensure that they themselves get paid for the collection, as they likely would not be paid anything if the consumer’s insurance company ended up paying the bill.
The most important law governing debt collectors is the Fair Debt Collection Practices Act (FDCPA) which prohibits debt collectors from using unfair, abusive, or deceptive practices in order to collect on a debt. The Act specifically prohibits practices such as:
- Attempting to collect fees and charges not included in the original contract
- Falsely implying that a consumer will be arrested if they do not pay
- Calling consumers before 8:00 a.m. or after 9:00 p.m.
- Charging fees not allowed for in the original contract
- Threatening to commit acts of violence against a consumer or their property
- Refusing to provide a consumer with verification of a debt it is attempting to collect
- Threatening to take action they have no legal right to take
- Making telephone calls without properly identifying themselves
Any harassing, deceptive, or abusive practice employed by a debt collection agency may also be in violation of other state or federal consumer protection laws and if those practices are being employed by an agency attempting to collect a debt from you, they may owe you money.
If you believe that General Business Recoveries, Inc. is using unfair, deceptive, or abusive practices in order to collect a debt from you, it is time to hold them accountable for their actions. Please contact our office for a free, no obligation case review at 1-800-219-3577.