Hatfield Portfolio Group is a debt collection agency located in Amherst, New York. The company has been doing business since 2010 and also operates under the names Harbinger Processing Group LLC, Frontline Recovery LLC, and HPG.
4330 Maple Rd Ste 100
Amherst, NY 14226-1064
Hatfield Portfolio Group has two complaints that were filed against it with the Better Business Bureau (BBB) to which it never responded, giving it a rating of D- with the BBB. One of the complaints alleges that the company contacted them and two other family members about another family member’s debt. The other complaint is for harassing phone calls at work and the debt collector’s refusal to provide a payment history. The lack of BBB complaints does not mean that Hatfield Portfolio Group is a polite and law abiding collector, as it has 53 complaints against it with the Consumer Financial Protection Bureau (CFPB), a federal agency created to protect consumers from unfair and abusive practices by banks, debt collectors, and other financial institutions. CFPB complaints allege that Hatfield Portfolio Group has violated the Fair Debt Collection Practices Act (FDCPA) in numerous ways, including:
- Not providing proper debt verification information
- Calling before 8:00 a.m. or after 9:00 p.m.
- Threatening to sue on time barred debt
- Making repeated calls to the same telephone number
- Failing to advise consumers of their mini Miranda rights
- Contacting family members and employers
- Using obscene or abusive language
- Threatening to have consumers arrested if they do not pay
- Calling after being asked in writing to stop
The collection agency has been sued in California, Ohio, Indiana, and New York for using some of these very same collection tactics. In 2017, a California resident filed a lawsuit claiming Hatfield Portfolio Group made repeated calls to her cell phone and threatened to have her arrested if she did not begin making payments on the debt. The agency failed to respond to the complaint and a default judgment was issued against it. In 2015, an Indiana resident filed suit against Hatfield Portfolio Group for failing to provide proper notice of the debt within five days of its initial contact and for threatening to call his employer or references if he did not return a call. The collection agency failed to respond to this suit as well, and a default judgment was entered against it. A look at the other lawsuits against Hatfield Portfolio Group seems to indicate that it is the company’s general policy not to respond to lawsuits.
Has Hatfield Portfolio Group called your friends, family members, or employer, made repeated calls to your number, failed to advise you they were attempting to collect on a debt, or harassed or abused you in any way? If so, please call us today at 1-800-219-3577 for your free, no obligation consultation.