The Law Office of Paul Mankin

Is the collection agency Advance Collection Services harassing you?

Businesses close, while some others flourish. Such is the world of business, no matter what you dabble in. The same can be said about the debt collection agencies that flood many victims’ phones and mail. As some debt collection agencies flourish through proper practices and techniques, there are some that attempt to use underhanded methods and illegal tactics to illicit payments and information.

Advanced Collection Services is one such debt collection agency that has been listed, and yet does have some notable issues with their information. This is what you need to know about Advanced Collection Services, and what to look for.

What is Advanced Collection Services?

There is some issue when looking up Advanced Collection Services through the Better Business Bureau. The first listed business is Advanced Collection Services as registered within Marietta, Georgia. This company is said to have been established in 2002, and can be reached by PO Box in Marietta, Georgia.

Is Advanced Collection Services a legit Debt Collection Agency?

Unfortunately, it seems that it is not. The debt collection agency known as Advanced Collection Services as listed in the BBB has been listed as also being out of business. Their information that is listed on the BBB is outdated, with their website domain being up for sale currently.

However, there is another Advanced Collection Services that has been established for quite some time. Advanced Collection Services has been in business since 1985, as listed on their website. Through the BBB, they are registered and listed under the tag ACS, and reside in Lewiston, ME.

ACS is a legitimate debt collection agency. However, they have numerous complaints against them. They currently hold a D- Rating on the BBB. This is due to ACS not responding to consumer complaints against them, even though they have been in the business for 34 years.

Advanced Collection Services Contact Information

For Advanced Collection Services, they are currently registered as out of business. Any calls or mail that has them listed from the following numbers or addresses should be deemed as a scam, or harassment.

Address: PO Box 7027, Marietta, GA 30065-1027

Alternate Names: Advanced Collection Services, Inc.

Fax Number: 1-(678)-569-2583

Phone Number: 1-(866)-734-9798

Website (Deactivated):

Advanced Collection Services (ACS) Contact Information

ACS, or Advanced Collection Services, as listed here, is current and regulated information. This has been verified by the BBB, as they are currently still in business.

Address: 155 Center St Auburn, ME 04210-5229

Other Address: PO Box 7103 Lewiston, ME 04243-7103

Phone Number: 1-(207)-795-2220

Other PHone: 1-(800)640-0545

Fax Number: 1-(207)-795-2227


Does Advanced Collection Services have Complaints against them?

ACS currently has multiple complaints lodged against them. Through the BBB, they currently have two unanswered complaints against them, and the CFPB CCD. However, the CFPB currently has too many ACS tagged complaints. As such, it is difficult to differentiate the ones that are currently of ACS.

What kind of Complaints have been made?

The primary type of complaint that has been made against ACS is that they tend to harass and abuse phone calls to victims and people that they deem as having debts that need to be collected on. One such complaint, registered on 12/13/2018 through the BBB, states that they were contacted by ACS about a bill, even though the person had already collected on the bill. This lead to the victim’s credit taking a dive, which can cause irreversible damage.

Another complaint listed states that the victim was not given original account information and letters about a bill that ACS attempted to collect on. It eludes to the fact that ACS attempted to use falsified information in an attempt to collect on a bill and debt.

Are the Practices of Advanced Collection Services Legal?

The practices and tactics used as stated above are currently considered illegal, and break the FDCPA laws currently in place. The Fair Debt Collection Practices Act is the main federal law that presides and governs over debt collection practices. It prevents debt collectors from using abusive, deceptive, and unfair practices in an attempt to collect on a debt from you.

These practices can include ways such as:

  • Phone call harassment after being told to desist
  • Misinformation and lying about information
  • Threatening physical and bodily harm if debt is not paid.

In both cases, ACS overstepped their boundaries, using threatening and abusive behavior through harassing phone calls, and attempting to falsify information in an attempt to extort payment out of a victim that they did not owe.

How can I protect myself and fight back against Advanced Collection Services?

Protecting yourself against such practices and debt collector harassment can be extremely simple. The simplest way to protect yourself is to hire an experienced and knowledgeable debt collector harassment lawyer or attorney. We here at The Law Office of Paul Mankin, APC have a great team of collection harassment lawyers and attorneys that can help and assist you through these trying times of debt collector harassment.

Our team can do many things for you. We can help identify debt collector harassment, as well as put a stop to the debt collector harassment, and report the harassment to the proper authorities.

Not only can we help you to defend against harassment, we can also help to build a case, and assist you in understanding where the illegal collection patterns are for debt collectors. We are also able to help facilitate any communications or discussions between the parties, ensuring that nothing you say can be used against you.

The most important bit of information in your fight is to always remain vigilant. No matter who you have at your side, it can seem like a daunting battle against such a large company and agency. If you have ever been the subject of:

  • Multiple calls per week from a third party collection agency
  • Multiple calls in the early morning or late night from debt collectors.
  • Violent and belligerent language and harassment from debt collectors.
  • Threats of arrests or poor credit due to outstanding debts.
  • Having your friends, family, and coworkers harassed from debt collectors.
  • Automated robocalls from third party collection agencies.

Then you may have a case available. So do not wait, make sure to give us a call, and get started fighting back against the debt collection harassment.