The Law Office of Paul Mankin

Is the debt collection agency AllianceOne Receivables Management harassing you?

What is AllianceOne Receivables Management?

AllianceOne Receivables Management was founded in Pennsylvania and incorporated in Delaware in March 1999. The debt collection business operates under its president and CEO, Mr. Timothy Casey and serves an array of creditors, performing third-party debt collections on payday loans, mortgages, medical bills, credit cards, and auto loans.

Is AllianceOne Receivables Management a legit Debt Collection Agency?

Yes, it is legit. AllianceOne Receivables Management (also known as “AllianceOne”) is currently pending accreditation with the Better Business Bureau (BBB) and maintains an A+ rating, which means it has a strong record of responding to consumer complaints, numerous as they are (58 BBB complaints at last count). The collector provides a publicly available consumer hotline in addition to its general contact number, which speaks to its validity as a consumer debt collector.

AllianceOne Receivables Management Contact Information:

4850 E Street Rd

Ste 300

Trevose, PA 19053-6643

(215) 354-5500 (phone)

(800) 858-4472 (consumer hotline available from 8 am to 5:30 pm CST)

(215) 396-7255 (fax)

(800) 501-4743 (alt. fax)

What kind of complaints does AllianceOne Receivables Management have against them?

In just over 20 years of business, AllianceOne Receivables Management has received an astonishing 58 BBB complaints 654 Consumer Financial Protection Bureau complaints. The collector has done a lot of business over its two decades, has served a variety of creditors, and received a broad range of complaints, including:

  • Attempting to collect ‘bad’ debt, debt that’s been paid, or debt that belongs to someone else
  • Harassing debtors by phone, including making threats and using obscene language and profanity
  • Attempting to collect the wrong amount
  • Accusing debtors of acting unlawfully
  • Instructing debtors not to respond to lawsuits
  • Impersonating attorneys or other officials as to intimidate debtors

(866) 834-4950

(800) 661-1353

(866) 385-0284

(215) 354-5500

(866) 385-0277

(877) 516-6555

(800) 624-6873

(866) 672-3308

(800) 858-4472

Are AllianceOne Receivables Management’s Practices Legal?

Among other practices, it is strictly unlawful for a collections agency like AllianceOne Receivables Management to make any false or threatening statements in connection with an attempt to collect on a consumer debt. Many complaints against AllianceOne contain allegations of gross violations of the Fair Debt Collection Practices Act (FDCPA), including and especially allegations that AllianceOne impersonated an attorney or anyone in an official capacity for the purpose of intimidating a debtor into paying on a debt. FDCPA and could entitle you to $1000.00 in statutory damages, as well as other state and federal remedies.

How can I defend myself against a debt collector like AllianceOne Receivables Management?

If you receive a collection attempt from AllianceOne regarding a debt or amount you do not owe or that is made in a harassing, threatening, or overtly intimidating manner, you should consult with a debt collection harassment attorney as soon as possible to learn about your rights before attempting to resolve the matter with the collector. If you believe you have a claim for collection harassment or are a victim of another violation of state or federal debtor’s rights, you should speak with a consumer rights attorney or debt collection harassment lawyer immediately. Contact us today to discuss your matter and see how we can help at no cost to you.

Complaints regarding Pennsylvania-based collectors can made by submitting an online complaint form at You can also contact the Delaware Department of Justice’s Consumer Protection Unit since the collector is incorporated in and subject to the laws of the State of Delaware. Complaints regarding a collector in any state may be filed with the Federal Trade Commission at or (877) FTC-HELP (877-382-4357), and complaints regarding any collector or other business can be made at BBB complaints. To learn more about how the federal government regulates debt collection and protects debtors and other individuals from collector harassment, see FTC Debt Collection pamphlet.