The Law Office of Paul Mankin

Is the debt collection agency AmerAssist A/R Solutions harassing you?

Of the many types of debt collectors, those that employ illegal and harassing practices are among the worst to run into. Being harassed again and again by their phone calls, robo-collectors, and letters can be tiresome, as well as predatory in nature. As such, if you have been contacted by people such as those from AmerAssist A/R Solutions, here are the steps to take to defend yourself.

What is AmerAssist A/R Solutions?

AmerAssist A/R Solutions is listed as debt collection agency offering debt collection services to companies. They are headed by Kenneth Monnett, the CEO of AmerAssist A/R Solutions, who is also the president of Commercial Debt Counseling Corp, as well as Turnaround Commercial Corp. They are said to work primarily out of Central Ohio.

Is AmerAssist A/R Solutions a legit Debt Collection Agency?

Yes, they are legitimate. Started in 2004, in business for 15 years. They hold a C- rating with the Better Business Bureau, and 2.8 stars out of 5 stars from the BBB reviews. They are not accredited through the BBB.

AmerAssist A/R Solutions Contact Information:

Address: 445 Hutchinson Ave Ste 500, Columbus, OH 43235-8616

Phone Number: 1-877-294-9707

Other Phone: 1-614-848-9800


Does AmerAssist A/R Solutions have Complaints against them?

They have multiple complaints lodged against them through various business databases.

There are 25 complaints listed on BBB database, with 12 within the last 12 months. There are also 3 customer reviews of varying degrees.

94 complaints with the Consumer Financial Protection Bureau’s Consumer Complaint Database were made and logged, with many within the last few years as well. 

What kind of Complaints have been made?

Within the BBB database, all of the complaints lodged dealt with billing and collections thereof. The reviews also stated the same, stating that there were issues with the representatives that attempted to collect on the bills.

Of the 94 complaints made against AmerAssist A/R Solutions, 85 were about debt collection issues, 7 were made about credit reporting problems, and 2 were about consumer loan issues. They list that AmerAssist attempted to use incorrect information to collect on the debt, as well as mislead consumers about how much their bill is. They also used abusive and excessive calls or robocalls to whittle down the patience of consumers in an attempt to get them to pay.  If these complaints are true, AmerAssist  A/R Solutions violated the Fair Debt Collection Practices Act (FDCPA) and Rosenthal Fair Debt Collection Practices Act (RFDCPA).

Are the Practices of AmerAssist A/R Solutions Legal?

The practices performed by AmerAssist A/R Solutions are all considered to be harassment and worse, and illegal at best. Attempting to collect on a debt not verified is illegal, as well as constant harassing phone calls after calling periods.

According to the Fair Debt Collection Practices Act (FDCPA), it is also illegal for a debt collector to continuously call and robocall a consumer to get the debt paid, even when they ask for the debt collector to stop. This is seen as debt collection harassment and is punishable by law.

How can I protect myself and fight back against AmerAssist A/R Solutions?

If you have been contacted by AmerAssist A/R Solutions and told you have to pay a bill, there are a few steps you should take first. Before anything, you should verify the authenticity of the debt. This can be done in a number of ways, from asking for the original debt holder, to asking for authentication on paper. If AmerAssist is not able to produce this information, then you are not obligated to pay the debt until they do.

The second thing to do is to contact and hire a well-versed and experienced debt collection harassment attorney. We here at the Law Office of Paul Mankin, APC, have many years of experience working with consumers and clients against such debt collection harassment. We are able to help you identify, stop, and report excessive harassment from debt collectors.

Not only can we help you to defend against harassment, we can also help to build a case, and assist you in understanding where the illegal collection patterns are for debt collectors. We are also able to help facilitate any communications or discussions between the parties, ensuring that nothing you say can be used against you.

The most important bit of information in your fight is to always remain vigilant. No matter who you have at your side, it can seem like a daunting battle against such a large company and agency. If you have ever been the subject of:

  • Multiple calls per week from a third-party collection agency
  • Multiple calls in the early morning or late night from debt collectors.
  • Violent and belligerent language and harassment from debt collectors.
  • Threats of arrests or poor credit due to outstanding debts.
  • Having your friends, family, and coworkers harassed from debt collectors.
  • Automated robocalls from third party collection agencies.

Then you may have a case available. So do not wait, make sure to give us a call, and get started fighting back against the debt collection harassment.