The Law Office of Paul Mankin

Is the debt collection agency Asset Recovery Solutions harassing you?

Have you ever dealt with an overly aggressive debt collector? Ever been called excessively on the phone, asking them to stop, only to have them call once again, or hear what sounds to be a recorded message on the other end?

Here is what you need to know if you have been contacted by Asset Recovery Solutions, and how to defend yourself against their illegal tactics.

What is Asset Recovery Solutions?

Asset Recovery Solutions, or Asset Recovery Solutions Inc, is listed as a debt collections agency that deals primarily with large and company debts that need to be collected on.They serve the Chicago and Northern Illinois areas, with an emphasis on Chicago. However, they are known to help a little in the southern areas of Illinois as well. They are headed by their CEO Steven Fishbein. Their corporate managers are Tony Eshaya and Kirsten Bernheim.

Is Asset Recovery Solutions a legit Debt Collection Agency?

Yes, Asset Recovery Solutions is a legitimate debt collection agency. They were started in 2009, with their Better Business Bureau file being opened later that same year. They were then accredited by the BBB in 2013, and have been in business for 11 years. They currently have an A+ rating with the BBB. However, they have a 2 star average out of 5 stars from 11 customer reviews.

Asset Recovery Solutions Contact Information

Address: 2200 E Devon Ave Ste 200 Des Plaines, IL 60018-4501

Website: Http://

Phone Number: 1-888-678-0087

Other Phone: 1-847-257-8305

Other Phone: 1-888-678-0028

Fax Number: 1-847-789-0007

Alternate Names:

  • ARS Solutions LLC
  • Asset Recovery Solutions Inc.

Does Asset Recovery Solutions have Complaints against them?

Asset Recovery Solutions has quite a few complaints made against them. Through the BBB database, there are 32 listed complaints made against Asset Recovery Solutions. There are also 11 complaints made against Asset Recovery Solutions that are 2 stars or below.

The Consumer Finance Protection Bureau’s Consumer Complaint Database yields even larger numbers. Through them, Asset Recovery Solutions are found to have 262 complaints against them, ranging in severity.

More notably, in 2014, Asset Recovery Solutions was brought to trial due to allegations made against them from one Monique Bursey stating that they had used illegal and predatory tactics in an attempt to collect on a debt. These included:

  • Excessive Calls
  • Verbal threats
  • Calling her workplace
  • Robocalls

The complaints made through the numerous databases clearly show a practice state of Asset Recovery Solutions that go against the Fair Debt Collection Practices Act’s (FDCPA) codes and guidelines. The FDCPA, or Fair Debt Collection Practice Act, debt collection agencies have certain lines that they cannot cross. These include such practices as:

  • Excessive calls throughout the day/Robocalls
  • Calling consumer’s workplace or family members
  • Threatening with verbal, physical, or legal action
  • Misguiding or lying about a debt
  • Using Misinformation in an attempt to elicit payment

Asset Recovery Solutions has allegedly done each of these items listed, and as such, have been harassing and threatening consumers and debtors in an immense way. As such, they do not deserve your time or money, and you should look to challenge them at every step.

How can I protect myself and fight back against Asset Recovery Solutions?

If you or a loved one have been contacted by Asset Recovery Solutions, or anyone of their numerous aliases, then it is time to defend yourself against their harassment. The first step is to verify the debt collection representative, as well as the debt itself. This is well within your right, and if they attempt to challenge you, make sure to state clearly that you deserve to know who you are talking to. Verifying who the representative is can be simple: Call the main company, and ask if they have the representative on their staff listing. The debt can be verified in a number of ways, including getting in touch with the original debt holder, and asking for physical evidence of the debt. If the representative is not able to provide such information, you are not obligated to pay the debt, no matter how much they attempt to threaten you.

If they continue to harass and threaten you, it may be time to seek legal counsel. We here at the Law Office of Paul Mankin, APC have a strong team of debt collection harassment attorneys that are willing to work with you every step of the way. We can help assist you in identifying debt collection harassment patterns and techniques, as well as put a stop to the harassment, and help you report the excessive abuse to the proper authorities and courts.

Not only can we help you to defend against harassment, we can also help to build a case, and assist you in understanding where the illegal collection patterns are for debt collectors. We are also able to help facilitate any communications or discussions between the parties, ensuring that nothing you say can be used against you.

The most important bit of information in your fight is to always remain vigilant. No matter who you have at your side, it can seem like a daunting battle against such a large company and agency. If you have ever been the subject of:

  • Multiple calls per week from a third party collection agency
  • Multiple calls in the early morning or late night from debt collectors.
  • Violent and belligerent language and harassment from debt collectors.
  • Threats of arrests or poor credit due to outstanding debts.
  • Having your friends, family, and coworkers harassed from debt collectors.
  • Automated robocalls from third party collection agencies.

Then you may have a case available. So do not wait, make sure to give us a call, and get started fighting back against the debt collection harassment.